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Why is our student information out of date on Involve?

Ollie Clyde
Ollie Clyde
  • Updated

If you notice that student information is out-of-date, it's likely because we're still receiving last year's data from your Management Information System (MIS). Here are a few possible reasons:

  1. MIS Not Completed: Your school's Management Information System (MIS) setup might not be fully completed. This means the necessary data hasn't been fully loaded into the system yet.
  2. MIS Not Rolled Over to the New Year: The MIS might not have been rolled over to the new school year. This rollover is essential to update the system with the new year's schedule and lesson plans.

We recommend speaking to whoever is in charge of your MIS to confirm the above, and you can always contact customer support for more information.